Building on the initial marketplace project, MAP wanted a dedicated dashboard that would empower suppliers to manage their inventory, track analytics, and streamline interactions with buyers. By applying the same brand guidelines as the marketplace, we ensured a cohesive user experience across both ends of the platform.

Building on the initial marketplace project, MAP wanted a dedicated dashboard that would empower suppliers to manage their inventory, track analytics, and streamline interactions with buyers. By applying the same brand guidelines as the marketplace, we ensured a cohesive user experience across both ends of the platform.

Building on the initial marketplace project, MAP wanted a dedicated dashboard that would empower suppliers to manage their inventory, track analytics, and streamline interactions with buyers. By applying the same brand guidelines as the marketplace, we ensured a cohesive user experience across both ends of the platform.

Deliverables

UX Research

Product Strategy

UI Design

Design System

Interaction Design

Tools

Figjam/Figma

Notion

Timeline

8 Weeks total (Marketplace & Dashboard)

The Problem

Suppliers using existing online car part marketplaces struggled with disorganized tools and minimal insights into their product performance. Without real-time updates or advanced analytics, they often faced overstocking issues, missed sales opportunities, and had no straightforward way to engage with buyers. This lack of a focused, efficient dashboard left suppliers guessing about inventory, pricing, and how to improve their visibility in the market.

Suppliers using existing online car part marketplaces struggled with disorganized tools and minimal insights into their product performance. Without real-time updates or advanced analytics, they often faced overstocking issues, missed sales opportunities, and had no straightforward way to engage with buyers. This lack of a focused, efficient dashboard left suppliers guessing about inventory, pricing, and how to improve their visibility in the market.

Suppliers using existing online car part marketplaces struggled with disorganized tools and minimal insights into their product performance. Without real-time updates or advanced analytics, they often faced overstocking issues, missed sales opportunities, and had no straightforward way to engage with buyers. This lack of a focused, efficient dashboard left suppliers guessing about inventory, pricing, and how to improve their visibility in the market.

The Solution

We developed a dedicated supplier dashboard that integrates seamlessly with MAP’s marketplace platform. This dashboard offers real-time data on sales trends, stock levels, and customer inquiries—presented in a clean, easy-to-navigate interface. By equipping suppliers with at-a-glance analytics, intuitive product listing tools, and streamlined communication features, we’ve turned what was once a fragmented process into an organized, data-driven system for boosting productivity and profitability.

We developed a dedicated supplier dashboard that integrates seamlessly with MAP’s marketplace platform. This dashboard offers real-time data on sales trends, stock levels, and customer inquiries—presented in a clean, easy-to-navigate interface. By equipping suppliers with at-a-glance analytics, intuitive product listing tools, and streamlined communication features, we’ve turned what was once a fragmented process into an organized, data-driven system for boosting productivity and profitability.

We developed a dedicated supplier dashboard that integrates seamlessly with MAP’s marketplace platform. This dashboard offers real-time data on sales trends, stock levels, and customer inquiries—presented in a clean, easy-to-navigate interface. By equipping suppliers with at-a-glance analytics, intuitive product listing tools, and streamlined communication features, we’ve turned what was once a fragmented process into an organized, data-driven system for boosting productivity and profitability.

Our Human-Centered Approach

Our Human-Centered Approach

Our Human-Centered Approach

Five Steps to Better Experiences

Five Steps to Better Experiences

Five Steps to Better Experiences

MAP

UX Shine

Emphasis

Define

Ideate

Prototype

Test

Discovery & Research

Discovery & Research

Personas

We had 2 primary personas:

1. Mechanics: Require quick and easy access to a wide range of auto parts at competitive prices.

2. Suppliers: Need an efficient system to manage inventory, predict demand, and reduce overstock through AI-driven analytics.

We had 2 primary personas:

1. Mechanics: Require quick and easy access to a wide range of auto parts at competitive prices.

2. Suppliers: Need an efficient system to manage inventory, predict demand, and reduce overstock through AI-driven analytics.

We had 2 primary personas:

1. Mechanics: Require quick and easy access to a wide range of auto parts at competitive prices.

2. Suppliers: Need an efficient system to manage inventory, predict demand, and reduce overstock through AI-driven analytics.

Business & User frustrations

Primary Frustration

Primary Frustration

Primary Frustration

Without a clear, centralized dashboard, suppliers risk overspending on inventory or missing out on sales due to inaccurate stock data.

Without a clear, centralized dashboard, suppliers risk overspending on inventory or missing out on sales due to inaccurate stock data.

Without a clear, centralized dashboard, suppliers risk overspending on inventory or missing out on sales due to inaccurate stock data.

Secondary Frustration

Secondary Frustration

Secondary Frustration

 Complex or poorly organized admin tools make it hard for suppliers to manage listings, track orders, and handle customer inquiries promptly.

 Complex or poorly organized admin tools make it hard for suppliers to manage listings, track orders, and handle customer inquiries promptly.

 Complex or poorly organized admin tools make it hard for suppliers to manage listings, track orders, and handle customer inquiries promptly.

Direct Competitor Benchmarking

We revisited the same marketplace competitors to see how their supplier systems functioned, then analyzed Shopify’s well-known dashboard. Shopify stood out for its simplicity in adding new products, setting prices, and organizing inventory—features that small- and medium-sized businesses greatly appreciate.

  • dubaimotorparts.com

  • thepartfinder.ae

  • Alibaba

  • Amazon

  • Shopify

We revisited the same marketplace competitors to see how their supplier systems functioned, then analyzed Shopify’s well-known dashboard. Shopify stood out for its simplicity in adding new products, setting prices, and organizing inventory—features that small- and medium-sized businesses greatly appreciate.

  • dubaimotorparts.com

  • thepartfinder.ae

  • Alibaba

  • Amazon

  • Shopify

We revisited the same marketplace competitors to see how their supplier systems functioned, then analyzed Shopify’s well-known dashboard. Shopify stood out for its simplicity in adding new products, setting prices, and organizing inventory—features that small- and medium-sized businesses greatly appreciate.

  • dubaimotorparts.com

  • thepartfinder.ae

  • Alibaba

  • Amazon

  • Shopify

Both partfinder and dubai motor parts were not accessible due to the long list of legal documents needed, which is a plus to ensure all suppliers are legit and approved before signing up so fewer issues happen along the road

Both partfinder and dubai motor parts were not accessible due to the long list of legal documents needed, which is a plus to ensure all suppliers are legit and approved before signing up so fewer issues happen along the road

Both partfinder and dubai motor parts were not accessible due to the long list of legal documents needed, which is a plus to ensure all suppliers are legit and approved before signing up so fewer issues happen along the road

Amazon and alibaba didn't require any legal documents before signup, but amazon had a payment wall for a monthly subscription, this can be a good business generating funnel once the business is well established

Ideation & Prioritization

Ideation & Prioritization

Problem Space

During the early ideation phase, we identified significant gaps in how suppliers manage their products, track performance, and communicate with buyers. Suppliers needed a clear, centralized solution to handle day-to-day tasks without sifting through cluttered screens or fragmented tools. Prioritizing features that address these core needs—such as real-time stock updates, streamlined communication channels, and actionable analytics—became essential before moving on to more advanced functionalities in the mind mapping process.

During the early ideation phase, we identified significant gaps in how suppliers manage their products, track performance, and communicate with buyers. Suppliers needed a clear, centralized solution to handle day-to-day tasks without sifting through cluttered screens or fragmented tools. Prioritizing features that address these core needs—such as real-time stock updates, streamlined communication channels, and actionable analytics—became essential before moving on to more advanced functionalities in the mind mapping process.

During the early ideation phase, we identified significant gaps in how suppliers manage their products, track performance, and communicate with buyers. Suppliers needed a clear, centralized solution to handle day-to-day tasks without sifting through cluttered screens or fragmented tools. Prioritizing features that address these core needs—such as real-time stock updates, streamlined communication channels, and actionable analytics—became essential before moving on to more advanced functionalities in the mind mapping process.

Answering the Big Question

Answering the Big Question

Answering the Big Question

How Might We… Create an interface that helps sellers to efficiently manage their inventory, track performance, and handle customer interactions?

Mind Mapping

From the mind map, we identified crucial supplier tasks: listing products with detailed information, accessing performance insights (e.g., sales trends and buyer engagement), and managing orders in a quick and user-friendly manner. We also recognized a need for easy contact options and clear navigation to reduce complexity for busy suppliers.

From the mind map, we identified crucial supplier tasks: listing products with detailed information, accessing performance insights (e.g., sales trends and buyer engagement), and managing orders in a quick and user-friendly manner. We also recognized a need for easy contact options and clear navigation to reduce complexity for busy suppliers.

From the mind map, we identified crucial supplier tasks: listing products with detailed information, accessing performance insights (e.g., sales trends and buyer engagement), and managing orders in a quick and user-friendly manner. We also recognized a need for easy contact options and clear navigation to reduce complexity for busy suppliers.

What can we add

  • Centralized Tools: Suppliers need all core functionalities (listing, editing, order tracking) in one user-friendly interface.

  • Real-Time Insights: Data-driven dashboards and analytics are crucial for making quick and informed decisions on stock and pricing.

  • Streamlined Communication: Clear messaging and notification systems help suppliers respond to inquiries and resolve issues faster.

  • Simple Navigation: An intuitive layout with minimal clicks ensures suppliers can efficiently manage day-to-day tasks without confusion.

Rapid Prototyping & Moodboard

Next, we researched various dashboard layouts, focusing on clean interfaces, easy-to-read metrics, and quick action buttons. Initial sketches fleshed out the overall structure, including a clear sidebar navigation for Dashboard, Products, and Settings.

Next, we researched various dashboard layouts, focusing on clean interfaces, easy-to-read metrics, and quick action buttons. Initial sketches fleshed out the overall structure, including a clear sidebar navigation for Dashboard, Products, and Settings.

Next, we researched various dashboard layouts, focusing on clean interfaces, easy-to-read metrics, and quick action buttons. Initial sketches fleshed out the overall structure, including a clear sidebar navigation for Dashboard, Products, and Settings.

Styles & New Components

To maintain brand consistency, we used the same color palette and typography from the MAP marketplace. We then designed reusable components such as navigation menus, filter bars, tables, and analytics cards—allowing suppliers to view top-selling products, manage inventory status, and receive real-time notifications (e.g., “Product published” or “Stock running low”).

To maintain brand consistency, we used the same color palette and typography from the MAP marketplace. We then designed reusable components such as navigation menus, filter bars, tables, and analytics cards—allowing suppliers to view top-selling products, manage inventory status, and receive real-time notifications (e.g., “Product published” or “Stock running low”).

To maintain brand consistency, we used the same color palette and typography from the MAP marketplace. We then designed reusable components such as navigation menus, filter bars, tables, and analytics cards—allowing suppliers to view top-selling products, manage inventory status, and receive real-time notifications (e.g., “Product published” or “Stock running low”).

Same colors and fonts but a different use case

High Fidelity Prototype

The final design showcases a user-friendly dashboard where suppliers can quickly add or edit products, monitor performance through concise analytics panels, and manage inquiries with minimal effort. Each element—tables, charts, notifications—works together to give suppliers an at-a-glance view of their entire operation, reflecting MAP’s commitment to an integrated, streamlined experience for both marketplace buyers and suppliers.

The final design showcases a user-friendly dashboard where suppliers can quickly add or edit products, monitor performance through concise analytics panels, and manage inquiries with minimal effort. Each element—tables, charts, notifications—works together to give suppliers an at-a-glance view of their entire operation, reflecting MAP’s commitment to an integrated, streamlined experience for both marketplace buyers and suppliers.

The final design showcases a user-friendly dashboard where suppliers can quickly add or edit products, monitor performance through concise analytics panels, and manage inquiries with minimal effort. Each element—tables, charts, notifications—works together to give suppliers an at-a-glance view of their entire operation, reflecting MAP’s commitment to an integrated, streamlined experience for both marketplace buyers and suppliers.

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